MANILA — An infrastructure-oriented thinktank said that the penalties which the Civil Aeronautics Board (CAB) seeks to impose on Cebu Pacific do not benefit affected passengers inconvenienced by the airline’s recent flight delays and cancellations.
“What is most imperative today is to ensure that affected passengers are conveyed to their final destinations in the soonest time, and measures are undertaken by Cebu Pacific to address their passengers’ inconvenience.”
This was the statement of Terry Ridon, Infrawatch PH convenor and former member of the House transportation committee.
Ridon said the fines imposed by CAB in previous years did not inure to the benefit of inconvenienced passengers.
“In 2015, the CAB imposed a P52-M fine on Cebu Pacific, but this did not translate into rebates for affected passengers. The fine was instead remitted to the national treasury.”
Ridon said this is unlike the P534-M fine imposed by government regulators on Manila Water which would eventually be rebated to all affected water customers.
“Unless the CAB can issue new policies in which inconvenienced passengers will be directly benefited by penalties it seeks to impose on airlines, the public would be better served if the CAB would instead assist passengers on the existing benefits under the air passenger bill of rights.”